If you see any of these errors on the YouTube app on your Android – “An error has occurred, Reading error, Press to try again, Connection to server lost, This video is not available, Something s ‘went wrong or Press to retry “, you may face the problem of streaming. You can fix these issues by following a few quick tips. So today I am going to explain how to fix YouTube app not playing videos on Android.
Also, read | 5 Ways To Fix Youtube Video Playback Without Sound
Fix YouTube not playing videos on Android
There can be many reasons for YouTube not playing videos on Android including background process, internet issue, cache data, software update, etc. Here are ways to solve them:
1. Restart the phone
Many smartphone issues are fixed by this basic fix which is a simple restart. This closes all the processes running in the background which could be causing the problems on your Youtube.
It is quick and easy way to fix all those Youtube issues like video not playing or something. Hope we all know how to restart your phone – just press and hold the power button and then hit the restart option. After restarting, open the YouTube app and check again if the issue is resolved.
2. Check the internet speed
Another thing that you can try to fix YouTube video playback problem is to check your internet connection. So when you find these errors, first check your connection. Open the quick setup menu to check if your phone is connected to Wi-Fi or also check whether mobile data is enabled or not.
Sometimes when your device is connected to the network, it does not guarantee stable internet speed. You can read our guide on “5 Ways To Fix Android Connected To WiFi But No Internet Problem”.
Moreover, if your speed is not stable then you may encounter errors on Youtube video as well. According to Google, the approximate recommended speeds for playing various video formats are as follows:
|Video resolution||Recommended speed|
Sometimes the speed displayed by your device when you run an Internet speed test may vary for certain reasons. So you can’t decide by checking it on just one app.
3. Update the Youtube app
Sometimes an outdated app also causes problems. In the case of Youtube, this is probably not a big deal, you can always try updating YouTube from the play store as it only takes a few minutes. You can try the steps below to update it.
1. Open the Google Play Store on your phone
2. Click on your profile picture and select My apps & games.
3. After that, click on the Update button next to the YouTube app if it is available.
If an update is available, after updating, try to open and play the videos again.
4. Update the software
If your YouTube is not working, it can also be caused by outdated software i.e. some version of Android. So you can also try to update your phone. Here’s how:
1. Open your device settings and select “System”.
2. Now tap on Advanced and then select “System Updates”.
3. Your phone will indicate if an update is available, otherwise it will indicate that your phone is up to date.
If an update is available, press the Install button and let the device restart. After that, open the YouTube app again and check if the problem still persists.
5. Check the date and time
Sometimes, date and time settings can also be the reason for YouTube not playing video issues. Since Google’s servers may have difficulty synchronizing with your device if your device has not been set up at the right time.
1. To resolve this issue, go to your device settings and select System.
2. Now tap on “Date & Time” and make sure the “Use network provided time” option is enabled.
If that doesn’t fix the problem either, you can move on to the next solution here.
6. Clear Youtube cache and data
If all the above methods fail to fix YouTube not working on Android issue, you can try clearing your Youtube app’s cache and data. Emptying the cache will delete temporary data from your phone and it may solve the problem. Here’s how to clear data and cache:
1. Access your phone’s settings menu.
2. Now tap on “Apps & notifications” and select All apps or App info.
3. From the list of applications, select YouTube.
3. Tap “Storage and cache” option, then “Clear cache” and “Clear storage”.
If that also doesn’t fix the problem, try the following solutions.
7. Reset app preferences
Now you can take a somewhat difficult step to fix this: reset app preferences. This will not delete any data from your phone, but will reset the app permissions to their default values. However, you can define them again. Follow these steps to reset app preferences:
1. Open “Settings” and select “System”.
2. Now tap on Advanced and then select “Reset options”.
3. Press “Reset application preferences”.
4. In the confirmation pop-up window, tap “Reset applications”.
That’s it. This will reset all app data and it might fix Youtube issue as well.
8. Uninstall and reinstall the Youtube application
If nothing works, you can uninstall the YouTube app and reinstall it. So, first of all, long press on the app icon and select the uninstall option. After uninstalling, restart your phone, then open the Play Store and search for YouTube to install it again.
If your phone cannot uninstall the YouTube app because it is a preinstalled app, you can try this guide on “How to Uninstall Stock Apps from Android Without Rooting” and then install it.
Finally, if nothing works, you can try the Youtube site on your phone’s browser.
We hope that with the help of the fixes mentioned above, you have solved the problem of YouTube not playing videos on your Android. For more such guides stay tuned!
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